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Any traced unit of agent activity — an LLM call, tool invocation, or retrieval step. A single agent run typically generates multiple spans, so usage scales with agent complexity, not request count.

Yes — a free trial version is provided (no credit card required), capped on spans, users, and retention. See Free plan details for current limits. If you have any custom requirements, feel free to reach out to us.

Upgrades take effect immediately so you're never blocked mid-investigation. Downgrades apply at the next billing cycle.

Yes, on the Custom/Enterprise plan, along with isolated databases and enterprise SSO, we also have On-prem provided.

Agent OPFOR's core toolkit is open-source and free to self-host standalone. Red-teaming as part of Netra also provides trace aware testing. This is included on the Custom/Enterprise plan.

Annual billing and early-stage discounts are available case-by-case. Reach out to sales@getnetra.ai with your team size and usage.

On cloud, data is stored in region-isolated infrastructure across the US and EU, with no cross-region sharing and retention tiered by plan. On-prem/self-hosted deployments keep everything inside your own cloud environment, with ClickHouse as the data store, giving you full control over privacy and security.