Why You Can't Unit Test Your Way to Reliable Agents
We build AI agents. We've shipped twenty five of them — travel, customer service, scheduling, voice transcription. Every single one broke in production despite having tests....
We build AI agents. We've shipped twenty five of them — travel, customer service, scheduling, voice transcription. Every single one broke in production despite having tests....
Last March, our travel AI sent a user to a resort that doesn't exist. They'd asked for a road trip itinerary. The AI confidently included "Sunoutdoors Resort" as...